The. On December 3, 2019, According to the "Business-to-Consumer (B2C) E-commerce Index 2019" released by UNCTAD's (United Nations Conference on Trade and Development), India has moved seven places up and ranked 73 rd out of 152 countries index that measures an economy's preparedness to support online shopping with the Index score of 57.0. You can email the site owner to let them know you were blocked. >> By 2020, US e-Commerce sales are projected to hit $794.50 billion, up 32.4% a year. The index scores 152 nations on their readiness for online shopping, worth an estimated USD 3.9 trillion globally in 2017, up 22 per cent from the previous year. /Contents 125 0 R Global B2C e-commerce is valued at about $1.2 trillion. UNCTAD's B2C E-Commerce Index 2020 Source publication +2 Digital Trade in Southeast Asia: Measurements and Policy Directions Article Full-text available Nov 2021 Cassey Lee Digital trade. 890 views. /F1 151 0 R /InDesign << Getting a virtual tour of the product gallery and interacting with the 3D product model is a novel experience. 15 0 obj endobj /TT1 128 0 R /ArtBox [ 0 0 595.276 841.89 ] The growth of B2C e-Commerce. GENEVA, Switzerland - Europe remains by far the most prepared region for e-commerce, according to UNCTAD's Business-to-Consumer (B2C) E-commerce Index 2020, but wide gaps with countries with the lowest level of readiness need to be addressed by tackling weaknesses in those nations to spread the benefits of digital transformation to more people. /ColorSpace << Customers can shop anything from anywhere and anytime. The above example displays a sofa as shown with the. Infrastructure deficiency pulls down Bangladesh in UNCTAD's B2C e-Commerce Index. ####''',,, The farfetched augmented reality is now an actual reality. /TT2 130 0 R "A competitive B2C E-commerce ecosystem, as reflected by the index, appears to be enticing foreign investment. >> Dutch funding set to boost UNCTAD's work on e-commerce and the digital economy This feature helps coffee lovers in enhancing their coffee-making skills via voice and visual guidance. >> UNCTAD Technical Notes on ICT for Development No. Europe remains by far the most prepared region for e-commerce, with eight countries ranking in the top 10 of a global index published on 3 December. /Type /Group HyTSwoc [5laQIBHADED2mtFOE.c}088GNg9w '0 Jb On top of it, customers can view the same product at their convenience across several devices and platforms, thus offering them an omnichannel customer experience. And Belarus got the highest marks among transition economies. /XObject << /Resources << /Parent 1 0 R 2017. >> /TT1 71 0 R Considering the audience group of the brand, it includes shoppers between 18-35 of age, concerned about the environment, and eager to indulge with brands offering sustainable packaging solutions. /ProcSet [ /PDF /Text ] hb```lB UNCTAD's Information Economy Report UNCTAD has released the new edition for 2015 of its Information Economy Report, especially devoted to disclose the potential of e-commerce for developing countries. ]rt2[!g{lC|-jpLA?>c6]Cmi6\ O!rk]S*pb=G#~&?7 xK&._"\\nuK#kXK8+ iple of 3Rs reduce, reuse and recycle. Digital benefit was not enjoyed equally by people across worldwide, though Covid-19 pandemic provided a boost for e-commerce last year, a UN study found on Monday. For a long time, IKEA has been employing bleeding-edge technologies like AR to help shoppers choose products with utmost accuracy like they would do while shopping at a physical store. Get latest articles straight to your inbox. Switzerland climbs to top of global e-commerce index Switzerland replaced the Netherlands at the top of UNCTAD's Business-to-Consumer E-commerce Index 2020, which ranks 152 countries on their readiness to engage in online commerce. BOPIS retail is one of the best retail strategies in the digital commerce ecosystem. H|Vr6}W1L:uJQ2[J%{!e9q={ ^] ylaVnv[1] bK~xBTjK/77snhqhV_-X2 PTI Cloudflare Ray ID: 764a4b2db853056a %%EOF /0 595.276 With AR, businesses can create interactive and life-size 3D models for different products. /Font << At the other end of the spectrum, least developed countries occupy 18 of the 20 bottom positions. /Contents 58 0 R According to the Business-to-Consumer (B2C) E-commerce Index 2019 report, a quarter of the world's population whose age was 15 years and more, had shopped online in the year 2017. /1 [ -32768 0 3 184.252 -94.1102 260.787 -72.2835 1 0 0 1 227.157 -22.4213 ] (TAP) -- Tunisia was ranked as the 4th country in Africa and 79th worldwide in the latest United Nations Conference on Trade and Development - UNCTAD B2C E-Commerce Index 2018. << f$`!LaAa _/s_'W=:zyyyyyyyyyyy)**3LE2STd*3L3Q]]WWWWWWWfp3n7fp3n7\/[:>gki[t'! /Type /Page endobj /PageItemUIDToLocationDataMap << Switzerland has narrowly displaced the Netherlands as the highest ranked country in the index (Box 2). In 2022, more regional deliveries of distance learning and face-to-face courses (subject to sanitary situation), by language. The 10 developing countries with the highest scores are all from Asia and classified as high-income or upper middle-income economies. >> >> ]T>./F1hYAY\Pe%LU%Tw` TN[ -U V##eSAV N).Np]T$ST 0V+s,uW3QZA60v*41$:}@jJV@5x*C&aQ1Mp9Qoyed*!>6\9G?#( ,g,y +^n-[VEDAKv710*^SZC XyKS9 } l9D [M\+2D:1SD@&*9#`b&@qL=d+d#vY#qz|[W{Oo.uRf)P=GOrJs`S|hrtm@CTrC) &qJ; /CropBox [ 0 0 595.32 841.92 ] Europe remains by far the most prepared region for e-commerce, with eight countries ranking in the top 10 of a global index published on 3 December. H\@OQEn H'0y 0Q1f:FHrHo}.> !mj;sg]3[K=fyZ|_x!*H'twv8,6q{=?nvm33yc!1!3'Xy_zd.=GxeVdc6d:=N0oRA`A`A`A`A`WWd&M7ao z4@g3t8@g3p~|e=(zPA,Be'N(:QvDiV:1 ~7 ~7 ~7 ~7 ~?`}(lfpMSc]?00 With these realistic models, customers can visualize how the products will look and fit in their homes and offices. Oasis, a clothing brand, based out of the UK, offers its customers an exquisite way to shop from their websites, mobile app, social store, and more. /Rotate 0 The group will present the outcome of its discussions to UNCTADs Intergovernmental Group of Experts on E-Commerce and the Digital Economy, held each year during eCommerce Week in Geneva, Switzerland. It gives customers the benefit of browsing and selecting a product from the comfort of their homes and getting the product as per their convenience without waiting for the traditional delivery system. ~B7sz7}I J/bf3Mhl?x_1 0|jsI51eHv6a%`3Y%Q=7a=0vN#|1Jnt6ujS_suiau)b88],Lfqy[0M}#vDVj%]JcWL >nnCN~~gms]xOD\HR^W`JO"je8PB`L"8=x^%)QLJQiTQYo Qx|aQ,5lPrL)i,uDq$uZc)tOMv|@_,~u~Z.*KPMpv=_!UR3 !,"=+yH0k%3"V"|-,/R\MRHCDKTero- P$JF~CZQ!o2N 6]>d]x>.kV} 9 0 obj In the 2020 edition of the UNCTAD B2C E-commerce Index, Switzerland replaced the Netherlands as the country with the highest readiness to engage in and benefit from e-commerce. The shopping cart must be updated to reflect changes made in one device onto the other device. /Rotate 0 The above example displays a sofa as shown with the IKEA Place app via Augmented Reality. /Fm1 43 0 R UNCTAD ranks 152 countries on their readiness to engage in online commerce. /ProcSet [ /PDF /Text ] Its not only B2C and D2C business models that have taken the road of e-retailing. In the Unctad's B2C (business to consumer) E-commerce Index 2018, the Philippines saw a four-notch increase in its ranking to 92nd from 96th, out of 151 economies. Adobe d '$''''$25552;;;;;;;;;; /Resources << The new group will meet annually to discuss the data lacunas and identify means for improving the availability of relevant statistics, particularly in developing countries. Online retailers can enhance the customers shopping experience by presenting the customers with dynamic content as per their browsing history, purchase history, on-site interactions, demographics and more. For example, internet user data for 2018 were available for less than half of the countries at the time of index calculations. The only non-European countries on the top 10 list are Singapore (third) and Australia (10th). >> All of the top 10 developing economies in the 2020 index are from Asia, and all are upper-middle-income or high-income economies. >> endobj /XObject << /StructParents 1 /Type /Page /StructParents 3 /OriginalDocumentID (adobe\072docid\072indd\0721e8c15d4\0557a42\05511df\055a12c\055bc4f2c7b11ea) /TT2 75 0 R \$,6p.^ u[faM a %E$^&@LBQ1#\ShWFv;N@4#:JT Z X)~T3 /FormXob.cbee1c56faa453fc0f006e816e40336f 157 0 R The e-retail revenues are projected to grow to 5.4 trillion US dollars in 2022. /TT0 126 0 R Not using the available resources fruitfully contributes to severe issues like global warming, piling up of non-degradable waste material, and climate change. The above example is from Petco, a pet food retailer, which, thanks to BOPIS solutions, saw an increase in their overall online sales by 48% in 2018. The United Nations Conference on Trade and Development's Business-to-Consumer (B2C) E-commerce Index 2019 has been topped by the Netherlands for the second consecutive year. eCommerce platforms have seen a significant uptick in activity in recent years. The BNPL-empowered one-tap payment option gives customers the liberty to pay the amount in EMIs, so the burden of making the full payment in one go is further minimized. /Tabs /S The integration of these major trends in the eCommerce industry also ensures cyber secure and safe data governance practices that can only be used to boost customer satisfaction. When you click on the product page, you find all the three BNPL options displayed under the description section. ####''',,, \: " /TT2 83 0 R /PageWidthList << /Font << endobj << The modern customers use not one but several channels (mobile, web, social, in-store, emails, etc.) Europe remains by far the most prepared region for e-commerce, according to UNCTAD's Business-to-Consumer (B2C) E-commerce Index 2020, but wide gaps with countries with the lowest level of readiness need to be addressed by tackling weaknesses in those nations to spread the benefits of digital transformation to more people. Pacific Islands Forum joins UNCTAD-led eTrade for all initiative, How urban entrepreneurs can help build sustainable cities, UNCTAD assessment set to boost digital economy in Peru, Europe continues to dominate global e-commerce ranking, UNCTAD - Palais des Nations, 8-14, Av. /MediaBox [ 0 0 595.32 841.92 ] ,N.^ Lt /Type /Page /Contents 146 0 R The latest in >> Acing the list of the upcoming eCommerce trends 2022 is MACH commerce. Voice commerce has also enabled customers to search for products in different languages and dialects also playing a pivotal role in serving differently-abled customers. Box 1: UNCTAD B2C E-commerce index methodology The index is calculated as the average of four indicators (i.e., each indicator carries the same weight) using data for 2019 or the latest available. J7rTyvEYZ4q{78:qKP =MS~\p+82IrJ-i$TmG9 %PDF-1.5 % , a fast-fashion US giant offering four different BNPL solutions. Country rank and value in the UNCTAD B2C E-commerce Index-Value: 34: Definition - Source : World Economic Forum : Topic : Networked readiness: Year : 2016: Country rank and value in the WEF Networked Readiness Index-Value: 3.8: . It was the online market that made the delivery of these essentials convenient. YMXhp~d3X9Y{~P} x+~i_/Xm>gn!8gDu d >> European economies dominate the top 10 list, which also features Singapore, China, and Hong Kong SAR. Page refreshed : Oct-28-2022 12:02 ET; Partners: ITC. It surpasses the Netherlands, which ended first in the previous two editions. /Kids [ 3 0 R 4 0 R 5 0 R 6 0 R 7 0 R 8 0 R 9 0 R 10 0 R ] /GS0 16 0 R Several eCommerce platforms like commercetools and Salesforce Commerce Cloud have been revolutionizing the eCommerce ecosystem via their MACH commerce solutions. Sustainable and safe eCommerce solutions offer eco-friendly and reusable packaging, sell environment-friendly products, educate their customers about the benefits of a sustainable future, and follow the principle of 3Rs reduce, reuse and recycle. More than half the people in the world now use the Internet; 1.5 billion people shop on line (UNCTAD, 2021 [1]) and it is expected that Internet traffic in 2022 alone will exceed all Internet traffic up to 2016 (Globe Newswire, 2018 [2]). They do not have to wait for the delivery person to receive their desired product. Our B2C index shows how real and worrying the digital gap is between developed and developing countries, says Shamika N. Sirimanne, director of UNCTADs unit that prepares the annual index. Considering the audience group of the brand, it includes shoppers between 18-35 of age, concerned about the environment, and eager to indulge with brands offering sustainable packaging solutions. /ProcSet [ /PDF /Text ] For the 2 nd consecutive year in a row, the . H\PN0}W^' \R[UB-]~*9ZvtTlh}PoV#9;3'9;nyeSTvrK!h.)'*{UoIs1'3/34gWDlQ[6^$sDR= na;>auM>pD3h3iSt.E{H_ XhmPc7kd /tBph KC61a/F?_G> tr6_D2g'%*I^nihETr3M D1U tV^nE` W /0 [ 1 0 0 1 0 0 ] "Although it will take some time to get the full picture of the impact of corona on e-commerce. Such a headless commerce architecture allows the freedom to modify the frontend store as per customer expectations, prevailing trends, and market dynamics for the ever-increasing number of touchpoints without being influenced by the backend system. /CropBox [ 0 0 595.32 841.92 ] /MediaBox [ 0 0 595.32 841.92 ] Getting a virtual tour of the product gallery and interacting with the 3D product model is a novel experience. /TT0 67 0 R /Font << << /Tabs /S Some excellent examples of personalized shopping are when customers get relevant suggestions on the eCommerce website like: Offering a custom-curated, secure, and seamless shopping experience, retailers earn happy customers, rapid sales growth, increased repeat purchases, reduced cart abandonment rates, and escalated word-of-mouth publicity. eCommerce has seen tremendous growth since the beginning of the pandemic. have been revolutionizing the eCommerce ecosystem via their MACH commerce solutions. Freight rates have continued to fall as global trade volumes slow as a result of shrinking demand for goods, the latest data from S&P Global. Account ownership at a financial institution or with a mobile -money-service provider (% of Mauritius achieved the best score in sub-Saharan Africa. This mutual exclusion between the frontend and the backend lets the customers access the eCommerce store via various channels like desktops, laptops, tablets, mobile phones, and other digital devices. The best part about BOPIS: customers are more likely to purchase additional products when picking up their orders in-store. A lot of B2B businesses have also found the digital commerce platform and eCommerce trends 2022 productive and profitable. >> /Contents 111 0 R [6] The index considers factors like internet and postal reliability to measure the readiness of an industry to adopt e-commerce. #$%&'()*23456789:ABCDEFGHIJRSTUVWXYZabcdefghijqrstuvwxyz ? It is also estimated that in 2023, Augmented Reality or AR has changed customer product interactions. /Annots 132 0 R Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Every interaction, click, like, wishlisted item, or add to cart action generates data that can be used by merchants to personalize eCommerce interactions and experiences. /TT1 128 0 R European nations hold eight of the top 10 spots on UNCTAD's Business-to-Consumer (B2C) E-commerce Index 2019, which ranks 152 countries on their readiness to engage in online commerce. /StructParents 0 /TT1 71 0 R /Annots 120 0 R The IKEA Place App allows consumers to view their furniture preferences in their homes at different placements and color variations. /MediaBox [ 0 0 595.32 841.92 ] In a different scenario, customers might add a few products to the shopping cart via a social store after being presented with a sponsored ad or an irresistible offer. /Rotate 0 1132 0 obj <>stream Therefore, retailers must offer an omnichannel customer experience across the evolving number of intersection points and devices. Regarding the list of the top 10 developing economies, the main change was Chiles fall from the group. For the first time, Switzerland leads the UNCTAD B2C E-commerce Index . /TrimBox [ 0 0 595.276 841.89 ] create interactive and life-size 3D models for different products. 7 0 obj To help least developed countries improve their scores, UNCTAD is working with their governments to identify the main challenges and how to address them by conducting rapid eTrade readiness assessments. nQt}MA0alSx k&^>0|>_',G! The frontend and backend utilities are connected through various APIs, enabling them to run as decoupled units. In the 2020 edition of the UNCTAD Business-to-Consumer (B2C) E-commerce Index, Switzerland replaced the Netherlands as the country with the highest readiness to engage in and benefit from e-commerce. /ProcSet [ /PDF /Text ] 8 0 obj /Thumb 46 0 R >> MACH architecture supports building specific business functionalities that can be managed independently. Page refreshed : Oct-28-2022 06:51 ET; Partners: ITC. >> /Length 2574 x3ls0l-AkC8O)6Fp,Vr5tWIR|g9g*^r*f &P>z+%*8,tEUN!v MN^Mb N']fa4t5u| Sn\g`T/`P*// &r 8\P!A$ D!h ["Xq_Dsl2Rc]pYRW;YH3200_ kx4'eX 3 RW Despite the shift during the pandemic, Bangladesh slipped to 115th in 2020 in the worldwide e-commerce index ranking by UNCTAD. /MediaBox [ 0 0 595.32 841.92 ] It was the online market that made the delivery of these essentials convenient. by Adelle Geronimo The Saudi Arabia e-commerce market is expected to grow to almost 60 percent between 2019 and 2020, and is now projected to exceed $13.2 billion (SAR 50 billion) by 2025. /CropBox [ 0 0 595.32 841.92 ] endobj /TT1 71 0 R /Rotate 0 Individuals using the Internet (% of population) (Source: International Telecommunication Union, ITU) 3 Postal Reliability Index (Source: Universal Postal Union, UPU) 4 1 For more information on the methodology see: UNCTAD. >> Co-organized by UNCTAD, the African Union and the European Union, Africa eCommerce Week is hosted by the Government of Kenya and held in collaboration with partners of the eTrade for all initiative. >> The index scores 152 nations on their readiness for online shopping, worth an estimated USD 3.9 trillion globally in 2017, up 22 per cent from the previous year. >> They are classified as high-income and upper-middle-income economies. Undeniably, data is a treasure trove for businesses, especially the digital retail landscape. /Producer (PyPDF2) /FormXob.3a786baba0bb176785272c6860715537 156 0 R The index scores 152 nations on their readiness for online shopping, worth an estimated US$3.9 trillion globally in 2017, up 22% from the previous year. >> >> /TT2 147 0 R This website is using a security service to protect itself from online attacks. A endobj It is one of the. Retailers benefit from this scheme as they receive the complete payment on time, which boosts their sales, grows revenue, and promotes their business comprehensively. Of course, each BNPL offering comes with a different set of terms and conditions, but still, all of them allow you to pay in installments comfortably. The best part about BOPIS: customers are more likely to purchase additional products when picking up their orders in-store. V)gB0iW8#8w8_QQj@&A)/g>'K t;\ $FZUn(4T%)0C&Zi8bxEB;PAom?W= Customers can check the product while picking it up and return it if the piece is damaged or unsuitable. Place app via Augmented Reality. The best part about this app: it scans the room to identify its dimensions and then shows options that would fit with 98% accuracy. As the GSMA explains, the B2C e-commerce index initially published by UNCTAD " assesses152 nations' readiness for online shopping. UNCTAD B2C E-commerce Index Nigeria Rank of Nigeria fell gradually from 100 rank, 1 = highest e-commerce in 2016 to 94 rank, 1 = highest e-commerce in 2020. The UNCTAD Business-to-Consumer (B2C) E-commerce Index 2020 where Switzerland climbed to the top spot replacing Netherlands, ranked the Philippines 96th among 152 countries in the study. ! kg_ TfM-) The e-commerce index is measured from the business sector and companies to consumers through the e-commerce index issued by the UNCTAD ( B2C E-commerce index ), it measures the readiness of the economy to support online shopping in 152 countries, and the index consists of four sub-indicators that are highly related to shopping through Internet . 6 0 obj The next edition is slated for 27 April to 1 May 2020. According to the Director of UNCTAD, Shamika N. Sirimanne, this indicates that nations should worry about the digital gap that the B2C index shows. Next Document . Notably 97% of the Swiss population used the internet in 2019. Click to reveal /Parent 1 0 R Business. >> /Font << The 2019 edition of the index includes some notable changes from the previous year. /StructParents 5 In developing countries, the Business-to-Consumer (B2C) E-commerce Index 2019 report focuses on the . UNCTAD B2C E-COMMERCE INDEX 2016 The full ranking is contained in Annex table 2. For the second consecutive year, the Netherlands leads UNCTADs Business-to-Consumer (B2C) E-commerce Index, followed by Switzerland. >> "UNCTAD B2C E-commerce Index 2017." . "F$H:R!zFQd?r9\A&GrQhE]a4zBgE#H *B=0HIpp0MxJ$D1D, VKYdE"EI2EBGt4MzNr!YK ?%_&#(0J:EAiQ(()WT6U@P+!~mDe!hh/']B/?a0nhF!X8kc&5S6lIa2cKMA!E#dV(kel }}Cq9 /TT2 83 0 R /ProcSet [ /PDF /Text ] /PageTransformationMatrixList << in order to widen the coverage and timeliness of the index.
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