Excursions you took? Redeemable at the Photo Gallery no later than two days before the end of the cruise. Past Guest fares will continue. $('.wrapperInfo').not('.hide-stateroom').first().find('.row').children().each(function(index, item) { var deviceAgent = navigator.userAgent.toLowerCase(); In cases where a ship returns at a later date than scheduled, we will increase the number of cruise days. a Platinum and a Gold), how will benefits apply to the stateroom? Hope they can go into their archives and find your file, Sorry to hear about carnivals screw up. Should everyone activate/join (all members of guest's family or party)? Only numbers are allowed and up 10 digit. Will I be grandfathered into that group in the VIFP Club? Each time this happened the only way it got truly fixed (well, until the next time it happened anyway) was by contacting Mischelle Beattie at Carnival. *Taxes, fees and port expenses are included. 2022 Carnival Cruise Line. change their programs, merge and/or are bought out and their loyalty programs can and do change, I keep a saved file on my computer of all o my different loyalty #s (though not of all of my trips). If you're a Past Guest, the program recognizes you for your continued loyalty to Carnival with increasing recognition and benefits as you cruise more and more. Call Carnival and ask to speak with a supervisor. . The VIFP Club is a warm welcome to the Carnival experience and gives you access to VIFP members-only rates and promotions. So are the accumulating points or just me? Their sailing dates are not credited to your account. $('.render').click(function(){ } Browse by category or click to see the most popular cruise questions. Very simple, You need to be a member in order to leave a comment. Once logged in, click on 'Your Name' to load your VIFP profile and then click on 'My Cruises'. It seems to me that Carnival is NOT taking ANY accountability for the fact that it was THEM that deleated my old account with those cruises, and if they hadn't have done that, I wouldnt be having this problem. The benefits get . Once logged in, click on 'Your Name' to load your VIFP profile and then click on 'My Cruises'. New to Carnival? Introducing Carnival Luminosa. If they, happen to lose mine I have all the information to give them. How will Carnival know my level when I sail? I ended up making another account for them because I'm having trouble getting the POK discount applied to their stateroom. They simply activate their account at www.carnival.com/VIFP. }); As Evanbob askedDid you travel with friends or family? How do I see my VIFP points? Good luck. Carnival Cruise Lines ; VIFP account Please Read: COVID-related Discussion. Sabalon, June 4, 2016 in Carnival Cruise Lines. Details are provided on invitations for each of the functions. If a guest is sharing a cabin with another guest in a different level (e.g. If you can get close-year and month, that will also help, along with ship name/port. VIFP Platinum Level HELP! Once logged in, click on 'Your Name' to load your VIFP profile and then click on 'My Cruises'. I had to dig through years of crap to find receipts, pictures, or some kind of proof to reach platinum. I am in no way faulting him, I was in the same position once with 2 VIP #'s (before they became VIFP). } New to Carnival? VIFP Club members will automatically move from one level to the next level based on their VIFP Points and will receive the benefits of their level on each sailing. Red (second sailing to 24 points). This year Shaq and Carnival are turning 50 years young! 19952022, The Independent Traveler, Inc. VIFP Problem - Carnival Deleated my past account (AND my past sailings). Can anyone tell me how I can escalate this? RecoveryDude, September 21, 2015 in Carnival Cruise Lines. Click hereto view the benefits of each level. Your rating has been submitted, please tell us how we can make this answer more useful. . All guests who have cruised with Carnival will be automatically enrolled. Sign up for a new account in our community. I'm the one doing all the booking and have my VIFP number for checking rates, booking, etc. We're going on our third cruise (third for the wife and I, second for the kids) on Carnival. HAVE FUN. Let Carnival sort it out. Blue Member (Benefits start on your first Carnival cruise) Members only offer Member e-newsletter It's recommended that all guests activate their VIFP Club membership at least eight weeks prior to their next sailing to ensure they're recognized as a member of their correct level. In October 2018, Carnival Cruise Line once again raised FTTF prices. a Platinum and a Gold), how will benefits apply to the stateroom? My 7 year old has one and my husband does too. return deviceAgent.match(/(iPad|iPhone|iPod)/i); } ", then enter her name and birthdate.her VIFP number will show up. How much does it cost to become a VIFP Club member? Is there anything I can do to reach the Platinum level? Let's hope that CCL MIschelle can help recover Recovery Dude's sailing history. I'll go for the "Forgot my number" approach and then call Carnivalmay be impossible having two teens find cards in their rooms! Get the latest on our health protocols, requirements for sailing and FAQs and find out more on our travel advisories. Please remember to always provide your VIFP number at time of booking. To find your VIFP number, select . You do not need to call. $(item).fadeOut().fadeIn() Will guests automatically receive recognition/benefits? How long do I have to activate my membership? Good luck and again I really do hope it gets fixed!! Past guest number is required. I don't think it's necessarily them being difficult, I think it's them being responsible. } Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. }. I read a post like yours about a, year ago. Guests may activate their membership at any time, but we do encourage everyone to do it as soon as they can. Book Now. LoginAsk is here to help you access Carnival Credit Card Sign In quickly and handle each specific case you encounter. Started August 27, 2021, By You're a VIFP - A Very Important Fun Person. OP, sorry this has happened to you. Please send me all of your details (full name, date of birth and address) to cclsupport@carnival.com and I'll be happy to assist. This will show your current VIFP level, how many points you have and how many points you need to reach the next level. I see mine and my wife's on mine. Benefits of the VIFP Club are unique to Carnival Cruise Line cruises. Carnival wants to ensure than all eligible cruises are captured in guests' cruise history. All capitalized terms herein have the same meaning as those set forth in the VIFP Club Terms and Conditions. Carnival will review each request on an individual basis. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, F97AEA45-0709-4B40-8932-FFED132839A3.jpeg. Deposit and Final Payment Guidelines | Forms of Payment, Cancellation and Change Guidelines | Refunds, Youth Programs (Under 2 & 2-11 years old). Is Carnival tracking this behind the scenes based on name, address, DoB? How will the one-time donation to St. Jude Children's Research Hospital work? if (iframePath.indexOf('carnival.co.uk') == -1) How long will it take for Carnival to adjust my level? simile, metaphor, hyperbole test. ). If there is more than one cabin in your group you can tie them all together and be able to view everything. Sail & Sign Onboard Account. var checkPromos = setInterval(arrangePromos,1000); // Wait until slick track set its width, then rewrite it function iOSversion() { The VIFP thing is more about "Status" than value. Follow these instructions and you will see their VIFP numbers. if(isShipDetailsPage()) { It's a roundabout way to find the VIFP number but it is an option. $(document).ready(function() { Is there anything I can do to reach the Platinum level? If youre a Past Guest, the program recognises you for your continued loyalty to Carnival with increasing recognition and benefits as you cruise more and more. They were assigned a number on their first cruise. Just do any mock booking. Cruising with Carnival is easy! *In the middle of the page you should see a box with 4 tabs to choose from: LauraS What are the benefits for each VIFP level? Sent from my iPhone using Forums mobile app. I update my signature on CC as I cruise, and I maintain a backup copy of my cruising history on my computer. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, F97AEA45-0709-4B40-8932-FFED132839A3.jpeg, Ontario, CA (The one WITH the Palm Trees! I activated my account but noticed that all of my cruises were not included. BE SAFE. Go to www.carnival.com Click on 'Log in', located at the top right of the screen Enter the email address you registered with originally and the password and press enter Click on 'your name', located at the top right hand side of the page Next click on 'My Profile' tab, here you can update your email address, home address, etc. those graduating to Gold on the 3rd day of a 5-day cruise will receive Gold benefits for the entire duration of their cruise). If they give you some BS excuse then e-mail the Carnival exec team, they'll get your issue resolved. Check the "Show Rates for VIFP Club", then click "Forgot Your VIFP Number? After all, regardless of who caused the error, if they just go in and arbitrarily add days to your record without even entering a sail date, then what's to keep everyone from expected them to just add days to their total. However, the latest increase was only for fleet's newest (and biggest) liner Carnival Horizon. I have already sailed with Carnival before and previously received a color-coded Sail and Sign card. If the email address you enter is in our system, we'll send you your username. I wish I had something useful to say. How to login easier? If you're a Past Guest, the program recognizes you for your continued loyalty to Carnival with increasing recognition and benefits as you cruise more and more. They should be able to research your old number and merge the two. } When enrolled with Carnival, you're more than just a VIP. Good luck! In order to recover your password, please click on the 'Forget password?' link. }); Powered by Invision Community. Keep after them. Close Dialog Forgot Your VIFP Number? Let's start you off with great members-only fares and promotions. I activated my account but noticed that all of my cruises were not included. Answers others found helpful. Which Carnival Cruise Line cruises count towards my VIFP Points? if (isShipDetailsPage() && isIE()) { Cabins you were booked in? Does each cruiser in a guest's family/party/stateroom earn points and receive Club benefits? More sharing options. It takes up to three business days after a sailing for the system to update a guest's cruise history. I realize this is Carnival's screw up and it is inconvenient for you, but unless someone at Carnival can just " fix it ", I think you are going to have to figure your best option. Click on 'Log in', located at the top right of the screen, Enter the email address you registered with originally and the password and press enter, Click on 'your name', located at the top right hand side of the page, Next click on 'My Profile' tab, here you can update your email address, home address, etc. Each year, for every guest that reaches the Diamond level in the VIFP Club, Carnival will make a $100 USD donation to St. Jude's Children's Hospital. //If there are three or less then three promo cards, set width of slick-track as 100% As of June 30, 2013, we are no longerable to make adjustments to cruise history. Your rating has been submitted, please tell us how we can make this answer more useful. Somewhere in their systems there have to be the individual cruise records for each of the bookings that the VIFP numbers were used on. Request your username. I printed out dates, cabins and cabin categories. What are the Terms and Conditions for the VIFP Club? They have no excuse for not being able to do this. Everyone including infants have their own VIFP number. Yes, each member of the VIFP Club earns VIFP Points and will receive the benefits of their VIFP Club level. There are no fees to join the VIFP Club, and membership never expires. The VIFP Club stands for the Very Important Fun Person Club, Carnival's guest recognition program. console.log('This is running iOS ' + ver); This may help you if you have the S&S cards. There were several cruises that I could not get exact dates or proof of sailing. There are five levels in the VIFP Club: What is the difference between Past Guest and the VIFP Club membership? By Thanks allthat was super simple. Platinum and Diamond VIFP Party on 5+ day sailings (featuring complimentary drinks and appetisers) Redeemable at any bar on the last evening of the cruise after 5pm. I have my credit card statements back at least 7 years since these are often support for my income tax business expenses so I sort of assumed most people have at least seven years of records. Cruises taken on Carnival Corporation's other own cruise lines will not earn VIFP Points and VIFP Club benefits will not be offered. However, some benefits are age-restricted. Link to comment Share on other sites. (Non-qualifying cruises include charter cruises, non-revenue cruises, etc.) CC Help Jenn Past guest number is required. var iframe = $('iframe.ccl-deck_plans_iframe'); Will benefits change over time? If you're a Past Guest, the program recognises you for your continued loyalty to Carnival with increasing recognition and benefits as you cruise more and more. No substitution of Benefits may occur, except in the sole discretion of Carnival Cruise Line. // supports iOS 2.0 and later: <https://bit.ly/TJjs1V> Do VIFP Club members earn points when cruising with sister lines? Even at VIFP Gold, you won't see too many additional benefits and perks. (The front is reserved for souvenier magnets). Or, if they don't enroll prior to their cruise, they'll be automatically enrolled upon completion of the voyage. So what I learned here on CC from others struggling with merging VIFP #'s or lost histories helped make my own situation different from Recovery Dude's. Well, they deleted by Gold number and somehow I became a blue, 1st time cruiser. Do you have their S&S cards from the previous cruises? Carnival Credit Card Sign In will sometimes glitch and take you a long time to try different solutions. GO to Manage My Cruise/My cruise details, and click on the My Guests* tab it should list them all. You'll need to log into your account online, click on "Missing a Cruise?" and request the VIFP points be awarded for the days you earned on that voyage. return (msie > 0 || trident > 0); CC Help Jenn Im ready to email the CEO of Carnival if I need to. Step 1. So, why not just tell them four random cruises from the past? Each day you cruise is another VIFP point earned, so whether you like long cruises or spontaneous getaways, every one is totally worth it. What is the VIFP Club? var ua = window.navigator.userAgent; //Check the userAgent property of the window.navigator object It's easy! var trident = ua.indexOf('Trident/'); //IE 11 } I have already sailed with Carnival before and previously received a color-coded Sail and Sign card. All guests whosailed with Carnival fewer than 10 times were placed in the level that corresponds with their VIFP Points (i.e., cruise days). You'll receive the benefits of VIFP Red along with two additional benefits. You need to be a member in order to leave a comment.
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